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Welcome to the ramsesbuttons.com website (the "Site").
Ramsesbuttons.com is an Egyptian registered company We respect your privacy and
want to protect your personal information. To learn more, please read this
Privacy Policy.
This Privacy Policy explains how we collect, use and (under certain conditions)
disclose your personal information. This Privacy Policy also explains the steps
we have taken to secure your personal information. Finally, this Privacy Policy
explains your options regarding the collection, use and disclosure of your
personal information. By visiting the Site directly or through another site,
you accept the practices described in this Policy.
Data protection is a matter of trust and your privacy is important to us. We
shall therefore only use your name and other information which relates to you
in the manner set out in this Privacy Policy. We will only collect information
where it is necessary for us to do so and we will only collect information if
it is relevant to our dealings with you.
We will only keep your information for as long as we are either required to by
law or as is relevant for the purposes for which it was collected.
You can visit the Site and browse without having to provide personal details.
During your visit to the Site you remain anonymous and at no time can we
identify you unless you have an account on the Site and log on with your user
name and password.
1. Data that we
collect
We may collect
various pieces of information if you seek to place an order for a product with
us on the Site.
We collect, store and process your data for processing your purchase on the
Site and any possible later claims, and to provide you with our services. We
may collect personal information including, but not limited to, your title,
name, gender, date of birth, email address, postal address, delivery address
(if different), telephone number, mobile number, fax number, payment details,
payment card details or bank account details.
We will use the information you provide to enable us to process your orders and
to provide you with the services and information offered through our website
and which you request. Further, we will use the information you provide to
administer your account with us; verify and carry out financial transactions in
relation to payments you make online; audit the downloading of data from our
website; improve the layout and/or content of the pages of our website and
customize them for users; identify visitors on our website; carry out research
on our users' demographics; send you information we think you may find useful or
which you have requested from us, including information about our products and
services, provided you have indicated that you have not objected to being
contacted for these purposes. Subject to obtaining your consent we may contact
you by email with details of other products and services. If you prefer not to
receive any marketing communications from us, you can opt out at any time.
We may pass your name and address on to a third party in order to make delivery
of the product to you (for example to our courier or supplier).
Payments that you make through the Site will be processed by our agent Network
International. You must only submit to us or our Agent or the Site information
which is accurate and not misleading and you must keep it up to date and inform
us of changes.
Your actual order details may be stored with us but for security reasons cannot
be retrieved directly by us. However, you may access this information by
logging into your account on the Site. Here you can view the details of your
orders that have been completed, those which are open and those which are
shortly to be dispatched and administer your address details, bank details and
any newsletter to which you may have subscribed. You undertake to treat the
personal access data confidentially and not make it available to unauthorized
third parties. We cannot assume any liability for misuse of passwords unless
this misuse is our fault.
Other uses of your personal information
We may use your personal information for opinion and market research. Your
details are anonymous and will only be used for statistical purposes. You can
choose to opt out of this at any time. Any answers to surveys or opinion polls
we may ask you to complete will not be forwarded on to third parties.
Disclosing your email address is only necessary if you would like to take part
in competitions. We save the answers to our surveys separately from your email
address.
We may also send you other information about us, the Site, our other websites,
our products, sales promotions, our newsletters, anything relating to other
companies in our group or our business partners. If you would prefer not to
receive any of this additional information as detailed in this paragraph (or
any part of it) please click the 'unsubscribe' link in any email that we send
to you. Within 7 working days (days which are neither (i) a Friday nor
Saturday, nor (ii) a public holiday anywhere in Egypt) of receipt of your
instruction we will cease to send you information as requested. If your
instruction is unclear we will contact you for clarification.
We may further anonymize data about users of the Site generally and use it for
various purposes, including ascertaining the general location of the users and
usage of certain aspects of the Site or a link contained in an email to those
registered to receive them, and supplying that anonymized data to third parties
such as publishers. However, that anonymized data will not be capable of
identifying you personally.
By completing an order or signing up, you agree to receive a) emails associated
with finalizing your order, which may contain relevant offers from third
parties, and b) emails asking you to review ramsesbuttons.com and your purchase
and c) promotional emails, SMS and push notifications from ramsesbuttons.com.
You may unsubscribe from promotional emails via a link provided in each email.
If you would like us to remove your personal information from our database,
unsubscribe from emails and/or SMS, please email Customer Service email address
by country.
Third Parties and Links
We may pass your details to other companies in our group. We may also pass your
details to our agents and subcontractors to help us with any of our uses of
your data set out in our Privacy Policy. For example, we may use third parties
to assist us with delivering products to you, to help us to collect payments
from you, to analyze data and to provide us with marketing or customer service
assistance. We may exchange information with third parties for the purposes of
fraud protection and credit risk reduction. We may transfer our databases
containing your personal information if we sell our business or part of it.
Other than as set out in this Privacy Policy, we shall NOT sell or disclose
your personal data to third parties without obtaining your prior consent unless
this is necessary for the purposes set out in this Privacy Policy or unless we
are required to do so by law. The Site may contain advertising of third parties
and links to other sites or frames of other sites. Please be aware that we are
not responsible for the privacy practices or content of those third parties or
other sites, nor for any third party to whom we transfer your data in
accordance with our Privacy Policy.
2. Cookies
The acceptance of
cookies is not a requirement for visiting the Site. However we would like to
point out that the use of the 'basket' functionality on the Site and ordering
is only possible with the activation of cookies. Cookies are tiny text files
which identify your computer to our server as a unique user when you visit
certain pages on the Site and they are stored by your Internet browser on your
computer's hard drive. Cookies can be used to recognize your Internet Protocol
address, saving you time while you are on, or want to enter, the Site. We only
use cookies for your convenience in using the Site (for example to remember who
you are when you want to amend your shopping cart without having to re-enter
your email address) and not for obtaining or using any other information about
you (for example targeted advertising). Your browser can be set to not accept
cookies, but this would restrict your use of the Site. Please accept our
assurance that our use of cookies does not contain any personal or private details
and are free from viruses.
This website uses Google Analytics, a web analytics service provided by Google,
Inc. ("Google"). Google Analytics uses cookies, which are text files
placed on your computer, to help the website analyze how users use the site.
The information generated by the cookie about your use of the website
(including your IP address) will be transmitted to and stored by Google on
servers in the United States. Google will use this information for the purpose
of evaluating your use of the website, compiling reports on website activity
for website operators and providing other services relating to website activity
and internet usage. Google may also transfer this information to third parties
where required to do so by law, or where such third parties process the
information on Google's behalf. Google will not associate your IP address with
any other data held by Google. You may refuse the use of cookies by selecting
the appropriate settings on your browser, however please note that if you do
this you may not be able to use the full functionality of this website. By
using this website, you consent to the processing of data about you by Google
in the manner and for the purposes set out above.
3. Security
We have in place
appropriate technical and security measures to prevent unauthorized or unlawful
access to or accidental loss of or destruction or damage to your information.
When we collect data through the Site, we collect your personal details on a
secure server. We use firewalls on our servers. When we collect payment card
details electronically, we use encryption by using Secure Socket Layer (SSL)
coding. While we are unable to guarantee 100% security, this makes it hard for
a hacker to decrypt your details. You are strongly recommended not to send full
credit or debit card details in unencrypted electronic communications with us.
We maintain physical, electronic and procedural safeguards in connection with
the collection, storage and disclosure of your information. Our security
procedures mean that we may occasionally request proof of identity before we
disclose personal information to you. You are responsible for protecting
against unauthorized access to your password and to your computer.
4. Your rights
If you are
concerned about your data you have the right to request access to the personal
data which we may hold or process about you. You have the right to require us
to correct any inaccuracies in your data free of charge. At any stage you also
have the right to ask us to stop using your personal data for direct marketing
purposes.